Meet The Team.

There are many people who work together in dedicated teams to achieve great outcomes for the vulnerable people we support.

Head Office Team

Home Care Team

Supported Living Team

Charity Shops Team

Head Office Team

The Head Office Team functions include Finance, People & Culture, Marketing, Information Technology, Compliance, Customer Services and Facilities Management.

Ray Elder

Registered Manager

Details

Ray formed Liver Care in December 2014.

Ray is a registered Social Worker and the Registered/Service Manager for Liver Care.

He manages the Head Office Team and provides direct support for all aspects of Liver Care services.

Contact: ray@liver-care.org.uk

Bethany Elder

Deputy Registered / Support Living Manager

Details

Bethany joined the Head Office team in April 2018.

She is a Registered Mental Health Nurse (RMHN).

While studying at university, Bethany worked part-time as a Support Worker for Liver Care. Bethany leads support worker colleagues in her role as Support Manager, overseeing Supported Living services. She is also the Deputy ‘Registered’ Manager, assisting Ray, standing in for, and having a share in the responsibilities of the role.

Bethany also takes the lead in the financial aspects of the business and is responsible for payroll, invoices, and payments.

Contact: beth@liver-care.org.uk

Lisa Bloom

Operations Manager

Details

Lisa joined the Head Office team in April 2018.

She is a Chartered Information Professional, specialising in Quality and Compliance. Lisa has worked for many years in both the NHS and Health and Social Care.

She holds Diploma (Level 5) in Health and Social Care.

Lisa is currently the Operations Manager. Her role is to:

  • Lead, motivate, and support managers in all aspects of Home/Support Management and retail (Charity Shops)
  • Ensure Quality and Compliance of all services (carrying out Quality Audits to push towards “Outstanding” CQC ratings and compliance with commissioner quality frameworks)
  • Maintain constant communication with management, staff, commissioners, and suppliers, to ensure proper operations of the organisation.
  • Conduct regular meetings with managers to review reports and performance across the board
  • Assist with Marketing Plans, including social media to achieve high placement
  • Alongside the Management team develop, implement, and maintain quality assurance protocols to ensure the very highest level of care provision is achieved
  • Ensure operational activities remain on time and within a defined budget
  • Actively pursue strategic and operational objectives in line with the visions of the charity and Registered/Service manager

Contact: lisa@liver-care.org.uk

Emily Elder

Care Co-ordinator

Details

Emily joined the Care Team in 2017, as a Care Worker. She has a Diploma (Level 5) in Health and Social Care.

In 2018, Emily was promoted to Care Co-ordinator. In her role she works closely with Tracey to:

  • Carry out customer and risk assessments.
  • Develop care plans and rearranges them, as necessary.
  • Visit customers, checking on the care they have received and documenting it accordingly.
  • Working with the wider care team to evaluate interventions and identify where and when further ones will be required.
  • Reading, attending workshops and liaising with professional bodies to stay abreast of developments in the field.
  • Provides direct care when the need arises.

Contact: emily@liver-care.org.uk

Tracy Gray

Care Co-ordinator

Details

Tracey joined the Care Team in 2017, as a Care Worker.

She holds a Diploma (Level 3) in Health and Social Care.

In 2020, was promoted to Care Coordinator,

In her role she works closely with Emily to:

  • Carry out customer and risk assessments.
  • Develop care plans and rearrange them, as necessary.
  • Visit customers, checking on the care they have received and documenting it accordingly.
  • Working with the wider care team to evaluate interventions and identify where and when further ones will be required.
  • Reading, attending workshops and liaising with professional bodies to stay abreast of developments in the field.
  • Provide direct care when the need arises.

Contact: tracey@liver-care.org.uk

Home Care Team

“Our staff are the key to our success; take a look at some of their testimonials and see what they’ve got to say about working at Liver Care”.

Our Home Care Workers are key to the quality of service we deliver to our customers. We take every effort to employ the right people, those we would be happy to look after us or our family members.

At Liver Care, we are fortunate to have a stable team of excellent care workers.  Their job revolves around helping clients with their immediate needs such as washing, dressing, maintaining their hygiene and assisting with medication. They help people to remain living at home. If you think you would be interested in joining our friendly growing team, please visit our, Join the Team page today!

Supported Living Team

“Our staff are the key to our success; take a look at some of their testimonials and see what they’ve got to say about working at Liver Care”.

Our Supported Living workers are key to the quality of service we deliver to our customers. We take every effort to employ the right people, those we would be happy to look after us or our family members.

Supported Living workers help customers live their optimum life.  They do this by firstly identifying their areas of need. They then support them to learn to live as independently as possible. Staff support customers who have short, longer, or lifelong term care needs relating to Mental Health Issues, both mild or complex, including alcohol and drug abuse and Learning Disabilities.

Liver Care’s Team of hard working, motivated and empathetic people to help support our customers daily. Some staff have lived experience of the issues our customers face, this positively shapes how they interact with customers and others involved in their care. Over various shift patterns, (including some sleeping and waking nights), they help customers cook, clean, maintain their personal hygiene, offer support with administrative tasks, for example paying bills. They will often help the people they care for, access the community, follow their hobbies, interests, and other educational/leisure activities.

If you think you would be interested in joining our friendly growing team, please visit our recruitment page today!

Our Charity Shop Team

Liver Care has 3 charity shops. Each shop raises much needed funds for the charity and acts as a hub for people in the local community, whatever their circumstances, be them, mental health issues, loneliness, or simply in need of a friendly chat!

Each one of Liver Care’s stores is staffed by an enthusiastic manager and a team of committed volunteers. These teams work hard to make the shop an important part of the North Liverpool Community – Bootle and Walton.

To read more about our Charity Shops, click here.

To learn more about volunteer opportunities, click here

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